At Will the Barrber BarberShop, we value our clients' time and my commitment to providing excellent service. A no call no show (NCNS) occurs when a client fails to arrive for their scheduled appointment without prior notice. This policy aims to clarify the expectations and consequences associated with NCNS incidents. Policy Details: 1. Appointment Confirmation: Clients are encouraged to confirm their appointments via [method of confirmation, e.g., phone call, text, email] at least [time frame, e.g., 24 hours] before their scheduled time. This helps me ensure accurate scheduling and allows me to accommodate other clients if necessary. 2. No Call No Show Definition: A no call no show is defined as missing a scheduled appointment without canceling or providing any notice to [Your Barbershop Name] beforehand. 3. Consequences: • First Offense: A verbal reminder of the policy will be provided, along with a note in the client's file. • Second Offense: The client may be required to pay a non-refundable deposit for future appointments, equivalent to [amount or percentage]. • Third Offense: The client may be asked to prepay for appointments in full or may face refusal of future bookings, at the discretion of management. 4. Exceptions: We understand emergencies and unforeseen circumstances may arise. Clients are encouraged to contact us as soon as possible to discuss any issues that prevent them from attending their appointment. 5. Respectful Communication: We commit to communicating any changes to scheduled appointments promptly and respectfully, and we expect the same courtesy from our clients. 6. Cancellation Notice: I kindly request a minimum of [time frame, e.g., 24 hours] notice for any appointment cancellations or rescheduling requests. This allows us to accommodate other clients who may be waiting for an appointment. 7. Late Cancellations: Cancellations made less than [time frame] before the scheduled appointment time may be subject to a cancellation fee of [amount or percentage], to be paid before booking future appointments. 8. How to Cancel: Clients can cancel or reschedule appointments by [method of cancellation, e.g., phone call, text, email]. My contact information is [662-401-3939]. Conclusion: I appreciate your understanding and cooperation with our no call no show policy. It ensures fairness to all of my clients and allows us to maintain efficient operations. If you have any questions or need clarification regarding this policy, please feel free to speak with our management team. Thank you for choosing WilltheBarrber BarberShop. I look forward to providing you with exceptional service!